A year ago this page wouldn’t have existed. The shift is fast, and most of the trade-press coverage of it is overdramatic.
Here’s what’s actually happening. People still Google. They also ask ChatGPT, Claude, Perplexity, and the AI Overview that now sits at the top of a meaningful share of Google searches. Those engines pick a small set of sources to cite per answer — usually three to five businesses. If yours isn’t one of them, the buyer never sees you.
The work to get cited overlaps heavily with good SEO. Same schema. Same E‑E‑A‑T baseline. Same content quality discipline. The 30% that’s different is what this service line is about: schema density beyond the WordPress defaults, AI bot crawl access (a lot of sites have accidentally blocked it), structured-answer formatting, and brand mention surface area across third-party sources the AI engines actually trust.